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Mitronics Highlights |
 Customer Care Program :
This unique program allows one of our customer care representatives to call on you periodically to ensure that: |
- Maintenance: Your Photocopier, Printer, Fax or Scanner is maintained to a high standard, therefore lease rent or buy your photocopier printer from Mitronics.
- Staff Training: All your staff are trained now and in the future.
- Quality: Copy quality assessed and adjusted if required.
- Toners: Toner supplies are checked for best copy quality and performance
- VIP Bureau Facilities: Use of the Mitronics Bureau facilities in Photocopying, printing, faxing, laminating and binding in emergency situations.
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Free Loan Systems |
 Free Loan machines:
Should your equipment require any major servicing which cannot be rectified in the field, a loan machine would be made available to alleviate any disruption to your business. |
- Photocopier Loan Machines
- Printer Loan Machines
- Please note: above applies to customers with contracts only.
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Service from one source |
 Single Point Service:
Service from a single point of contact reduces the amount of Vendors you have to deal with.
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- Saving: Resulting saving to you, the customer.
- Specialised Staff: Our product specialised staff can service your equipment without looking elsewhere.
- Time saving: Reduction of the number of invoices to process and pay each year.
- Service Control Centre: Immediately log and allocate service calls On-Line or by phone.
- Tracking: Accurately track usage and performance of your office equipment.
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Recommendations |
 Mitronics Quality Range of Products:
With Mitronics you can choose from the widest range of manufacturers giving you an unbiased recommendation tailored to your specific requirements.
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- Top Brands: You will find our recommendations not only benefitial but cost and time saving.
- Choice: We lease, rent or sell the equipment of your choice at the best possible price.
- Installation: Depending on your plan, we will deliver, install and train your staff.
- Business plus: Get more value from a tailored Mitronics plan.
- Office Supplies: We are committed to bringing superior quality office supplies and therefore increased productivity to our customers. Lease rent or buy your photocopier printer or any Office Equipment from Mitronics.
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Express Parts Delivery |
- Down-Time: Having a comprehensive Spare-part contingent assists to minimize a possible down-time.
- See
what a tailored Mitronics Plan can do for you
- Technicians: Mitronics Technicians are all manufacturer trained.
- Service
Center: Friendly service operators and Technicians are available at all times to ensure customer satisfaction.
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Service Agreement |
- Extended 10: Up to 10 years on a new Photocopier.
- Extended 5: Up to 5 years on other products.
- Mitronics
Cost Saving: Avoiding the cost of updating - particularily if the machine has been reliable and servicing your needs.
- Service History: Mitronics has a full service history available for your machine, which allows for easy decision making. Lease rent or buy your photocopier printer or any Office Solution from Mitronics.
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